PlanPhilly

Articles

You are viewing 2 articles with the tag UX by the author Jim Saksa

    • Brian McIntire evaluates the new user interfaces of the SEPTA Key Fare Kiosk (Kim Paynter/WHYYY)

After hundreds accidentally get multiple Key cards, SEPTA takes a step to fix confusing kiosks

SEPTA is taking a tentative step towards improving the user interfaces on its new fare card kiosks, piloting a new set of screens at its headquarters. If the user experience (UX)…

    • Just one of many riders who accidentally ordered multiple SEPTA Keys, Olivia Duffy with her four cards.

You weren’t the only one: After hundreds of riders accidentally get 2nd Key card, SEPTA pledges to fix kiosks, website

We all make mistakes. Often, they are our fault, a product of our own haste or laziness or stupidity. These are the blunders which we ourselves must own. We end up…

Logging in via Facebook

Log in

Subscribe to our mailing list

* indicates required
Which weekly emails would you like to receive?